Refunds Form
Refund Request
If the traveler waives the transport he will be entitled to a refund of the price paid for the not used service, with a 30% deduction of the ticket price itself.

The refund request must be anticipated and communicated within 48 hours from the scheduled departure time directly online by filling out the form below or by sending by fax to n. +39 0803104553 the following document " REFUND COMMUNICATION MODULE" filled in all its parts. Refund requests received after this deadline will not be accepted.
Name Phone*
Ticket Number*      Date of Travel*
/ /  
Run Type: Round Trip Outward Backward
Date and time of the request: 17/1/2017 - 4:12:26 PM

After this communication (online or by fax) the refund request must be formalized no later than 10 days from the date of communication by sending it by registered mail to the following address: 

Soc.- Marino Uff. Rimborsi
Via Carpentino c.s. 1063 
70022 Altamura (Ba), 

The refund request by registered mail must contain filled in all its parts the following form
" FORMAL REFUND REQUEST FORM". In addition to the request by registered mail, you must attach a copy of the travel document of which you asking refund

We will not proceed to refund in the absence of informations previously required.
The refund will be made within three months from the date of receipt of the request, except in cases which may require more information

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