PRIVACY POLICY CALL CENTER

Privacy Policy - Call Centre Service

Last modified: 04.02.2020

INFORMATION ON THE PROTECTION OF PERSONAL DATA

Marino S.r.l., pursuant to art. 13 EU Regulation no. 679/2016, informs you that the personal data provided to the call centre service will be processed in the following ways and for the following purposes.

DATA CONTROLLER AND DPO
In this section we indicate you what our references are

Data Controller: Soc. Marino S.r.l., with registered office in Altamura (BA) at S.P. 41 km 1,500, which can be contacted at the following e-mail address: privacy@marinobus.it
The Soc. Marino srl has appointed a D.P.O. - Data Protection Officer, contactable at: dpo@pec.marinobus.it

TYPES OF PERSONAL DATA
In this section we indicate which types of data we ask you for

Data acquired directly from the person concerned: name and surname, email, telephone.
The aforesaid data will be treated with computer and paper supports in order to guarantee suitable security and confidentiality measures.

PURPOSE OF THE PROCESSING
In this section we indicate the purpose of the processing carried out on your data

Ticket purchase request, booking change, refund
Nature of the contribution: compulsory
Legal basis: contractual
The provision of the data necessary to pursue the purposes specified above is mandatory and a refusal to do so could make it impossible for Soc. Marino S.r.l. to provide the service or assistance requested.

RECIPIENTS OF DATA
In this section we indicate the purpose of the processing carried out on your data

For the pursuit of the above purposes, personal data will be processed by the following subjects:
Soc. Marino S.r.l. and subjects not directly related to Soc. Marino S.r.l.:
Judicial Authorities
Public safety authority
Travel Agencies
Autolinee Marino Michele S.r.l.
Sitrap S.r.l.
Maco S.r.l.
Data will be processed only by persons expressly authorized by Soc. Marino S.r.l. or by companies acting as Data Processors, on behalf of Soc. Marino S.r.l., and who have signed a specific contract governing the processing entrusted to them and the obligations regarding data protection, and will never be disclosed.
The updated list of data recipients is available by contacting the Data Controller at the email address: privacy@marinobus.it, or by contacting the Data Protection Officer at the email address: gmiglionico@emmelegal.com

DATA RETENTION
In this section we indicate how long we will keep the data for

With regard to the duration of storage, and therefore with regard to the duration of processing, the data provided may be stored for a maximum period of 10 (ten) years following the provision of the service.

RIGHTS OF DATA SUBJECTS
In this section we indicate which rights we guarantee you

EU Regulation 2016/679 (Articles 15 to 23) gives the persons concerned the right to exercise specific rights. In particular, in relation to the processing of your personal data, you have the right to ask Soc. Marino S.r.l. for access, rectification, cancellation, limitation, opposition and portability; you may also lodge a complaint against the Supervisory Authority, which in Italy is the Guarantor for the Protection of Personal Data. At any time, you may ask to exercise your rights to Soc. Marino S.r.l., which can be contacted by email privacy@marinobus.it or by contacting the Data Protection Officer at the following email address: dpo@pec.marinobus.it

NEWS AND NOTICES

COLLEGAMENTI ATTIVI

Nel confermare che tutti i collegamenti operati da MarinoBus sono attivi, si comunica ai passeggeri che le diverse autorità hanno previsto specifici adempimenti per i passeggeri in ingresso ed uscita dalle nazioni servite da MarinoBus o in viaggio all'interno della stessa nazione.

I passeggeri sono invitati a prendere visione delle disposizioni governative in materia di viaggio:
ITALIA | SVIZZERA | GERMANIA​

Sono inoltre disponibili informazioni sul sito Re-Open EU dell'Unione Europea.




LEGGI GLI AGGIORNAMENTI